What does flagging a customer entail?

Flagging a customer involves refusing them further alcohol service, typically because they have reached a point where they may be overly intoxicated or exhibit irresponsible behavior. This practice is crucial for ensuring the safety and well-being of both the customer and others in the establishment. By flagging a customer, bartenders are adhering to legal responsibilities and promoting responsible drinking.

In this context, the act of flagging is not about offering additional services like complimentary drinks, rides home, or options for other beverages, which could inadvertently encourage further consumption. Instead, it is a protective measure aimed at preventing potential harm that can come from serving alcohol to someone who has had enough. This practice is vital in maintaining a safe environment in bars and restaurants.